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I have ordered several dozen golf balls from them. The last two dozen came in with the alignment line off center. I order balls to come in at certain times to correspond when I'm out. They're answer was to send back and they would give me credit for the customization. So now, I have to buy other balls to wait for the customized ones to ship back to them (which no-one can use with my initials on). Thats terrible customer service! I'm done with them.
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