There are zero stars... AARP's customer service is horrible in the state of AZ. I have called several times to no avail of satisfaction. Emails have been sent and nothing. I truly am so DISPLEASED that I will not renew membership! Also, I have tried to call Corporate and again nothing. This such is bull---t. Too many employed and not enough service. I would never recommend AARP to anyone ever! Should anyone reading this at AARP care enough to contact me to assist; my email can be found under my plan # of *******286. Thank you.