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Paula S.

Floyd County, United States

Contributor Level

Total Points
80

1 Review by Paula

  • LegalShield

9/13/23

The attorney called me back same day only because I called super early in morning. Their advice was garbage. They tried to convince me in Indiana that statute of limitations on credit card debt is 10 years. Um no it's not. It's 6 years from the last payment received. The suggestions/recommendations of the attorney I spoke with over the phone wasn't anything new. I finally got into touch with a local attorney in my area who actually knows the law for my default judgement case here in So Indiana. It's a flat rate. I emailed legalshield this evening to cancel my membership. Total waste of time & money. I wouldn't have left any stars if that were an option.

Service
Value
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Samantha S. – LegalShield Rep

Paula, thank you for the feedback. That is never an experience that we want our members to have; we apologize. We appreciate you taking the time to share your experience, as it allows us to improve. We have systems and resources in place for members to notify us if they are not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact LegalShield Member Services at (800)-654-7757 between 7-7 CST Monday-Friday or via our LegalShield app, where assistance from our Member Services Team and your Provider Law Firm is just a tap of the app away.
Though we are sorry to hear that a member is choosing to lose their affordable legal services, LegalShield is a pre-paid monthly subscription service, and our members have the right to cancel at any time. Per our policy, as stated on our website and in our membership contracts, all cancellation requests must be provided in writing. The easiest way to do so is by emailing us at support@legalshieldcorp.com with your name, membership number, phone number, and your request to cancel the membership. Cancelation requests are processed in the order they are received. Once a cancelation is processed, all billing charges cease. We appreciate your time and hope to assist you in the future should you return as a member.

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