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ServiceNow is a cloud-based platform that offers a variety of IT service management (ITSM) and automation of business process solutions. It makes it possible for businesses to streamline and automate their customer service, HR, and other business procedures. ServiceNow is renowned for its powerful workflow features and abundant service management tools.
ServiceNow offers a platform as a service (PaaS) for enterprise service management. It is used all around the world to sustain and automate the workflow and get rid of reliance on spreadsheets and email. ServiceNow doesn't have any restrictions and provides services to all organizational departments, including infrastructure, IT, and human resources.