I purchased a refurbished device from them off of Amazon. It was not at all up to scratch. Even though the screen was very badly scratched! From the beginning there were issues and the icing on the cake was that after getting a single water drop on it, the camera misted up. I contacted them on Amazon to try and return it but they were rude and refused point blank to help me in anyway. They taunted me and dared me to try submit an A-Z claim or chargeback claim on my credit card. They said that whatever i do, they will still win and wont refund me. These guys are the lowest of the low and i would not recommend them to anyone! STAY FAR AWAY FROM THEM