Have a pending transaction with Netspend for 2 weeks and Netspend won't release funds back to my account. The merchant (my Credit Union) has verified they don't see transaction to verify, accept, or cancel. Netspend has a moving target as to when the funds will be put back into my account. First it was Jan. 19, then Jan. 24 and now who knows... On vacation and really need the funds. ($1318)
We are sorry to hear that about the pending transaction concerns you are having. We will be gladly to assist you with your concerns please reach out to us at social@netspend.com