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I had 8 vanilla gift cards compromised from purchases in California (I live in Illinois) before I used them.
I am out $600 and Vanilla Gift does nothing to correct the situation. Their dispute process is ridiculous and calling is even worse. Nobody you talk to can do anything (after extreme hold times) and they simply do not back up their product. Do not purchase from Vanilla Gift as they are unreliable and unresponsive.
Tip for consumers:
Stay clear of Vanilla Gift. Do not purchase any gift cards as the company is unreliable and does not help at all when theft of funds from unused gift cards occurs. Terrible experience in attempts to correct the problem.
Products used:
Gift Cards
Michael C.'s review of Vanilla gift earned 4 Very Helpful votes
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