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They have a 30-day refund policy which if you read the details is exhaustive. I asked for a refund because their product, iTube video downloader, did NOT work. I requested a refund. They replied back with instructions to re-download the app and other trouble shooting procedures. Tried all that and still didn't work. Then they had me send activity logs off of my computer of what I did. I sent that in. Then they emailed me instructions to send in the url of the site I tried downloading and a video recording of the problem. It is an endless nightmare trying to get a refund! Save yourself the frustration and DO NOT BUY!
Tip for consumers:
Product doesn’t work and they will not refund your money even though they have a "30-day refund policy" on their site. SCAM!
Products used:
ITube HD video downloader
Mealoha H.'s review of Aimersoft Video Converter earned a Very Helpful vote
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