Nadia S.

Unbelievable- I walked into Mission Viejo location (dealing with vanessa Zoquiapa) to open a business bank account. This was my second trip to this bank - customer service both times disappointing. Banker was Unknowledgeable, unwilling and Rude. I have totally forgot why I walked out of the bank for the first time! 6month later, today, I wanted to open another bank account and I had to walk away as well. I walked next door to Chase bank and opened a bank account there. My friend did Tell me exactly the same thing - independent experience, also walk to different bank and just as me opened the bank account there. Same documents in our hands, just completely different treatment from bankers there, willing to go extra step.