Thumbnail of user nancyb2707

Nancy B.

Contributor Level

Total Points
101

1 Review by Nancy

  • SmartFares

4/4/22

Horrible! I purchased ticket and then i received the next day a flight cancelation due to a flight cost increase. I spoke to Daniel a rep and requested a supervisor; he refused to have me speak to a supervisor, i was put on hold and Daniel came back as Mat pretending to be a supervisor. No compassion or a care of what others have done to complete the travel plans. I explained i had a rental car and needed to visit my elderly mom, however they stated they couldn't do anything for me. I will file a complain through the better business buro. Be warned! Do not purchase through this website. It might be cheaper at the time of puchase. But at the end expensive! Cancelled flights car rental, hotel ect. Some refunded others didnt.

Tip for consumers:
Dont use it. No good

Service

Nancy Has Earned 1 Vote

Nancy B.'s review of SmartFares earned a Very Helpful vote

Nancy hasn’t received any thanks yous.

Nancy doesn’t have any fans yet.

Nancy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sahare8
4/29/24

I received the reservation information after about 8 hours, but that's just it. But great thank you

Thumbnail of user mariab2785
4/29/24

Will not book through them again. Very rude! Spoke to two different people at different times and...