The dress I ordered in a size 14, and gave them the measurements. It arrived on time, but was about a size 12/14 on the hips and about a size 8 at the bust, and it was made nothing like it was pictured. I am fighting with them now via email and sending pictures back to them trying to get a refund, but it looks like from these reviews no one has been successful with being refunded. Learn from these reviews, I wish I would have read them before I ordered. DO NOT ORDER FROM THIS SCAM COMPANY!