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I helped my grandson do his taxes on this website. When we were done, I said well he would get a $63 return. Next thing you know we're being told his refund will be $22 because they took $41 for the state taxes which we never approved having done And they never even processed the Pennsylvania State return after they took the money and we still have not gotten his tax refund. Stay as far away from these people as you can because they rip off artist and they will never get back to you after you contact support.
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I have done my taxes for years on turbo tax. Last 2 yrs I used Free tax USA. Both times delayed...
It was easy to use could not put my paperwork up to print it. Can't get in touch with anyone. I...
Hi Nancy, we're sorry to hear you did not have a good experience using our software. We do not require that state taxes are paid for or filed through our website. They are added or removed from your order on the "Filing" > "Order Products and Services" page before filing. If you have contacted our support team already and are not satisfied, we would be happy to look into this directly. Please private message us your email address.