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Very frustrated. I tried to buy the backup plan for.99/month and it didn't work after trying many times. Finally it did work. But I don't understand the plans, or what I have or how to upgrade. The pictures are beautiful, but it is not a user friendly site.
* Dreamstime attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Nancy hasn’t received any votes.
Nancy hasn’t received any thanks yous.
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Empty.
I have a very poor experience and I am closing my account here.
Your credit pack pricing is misleading, I thought I was buying credit packs, but once I clicked...
I'm sorry to hear about your problem. It seems there was an issue with the subscription process and understanding the plans available. We aim for clarity and ease of use, so your feedback is invaluable for us to improve. For assistance with your current plan, upgrading options, or any other questions, please don't hesitate to reach out to our support team directly: https://www.dreamstime.com/contact. We're here to help make your experience smoother and ensure you can fully enjoy our beautiful pictures. Thank you for bringing this to our attention.