I selected 7.99/mo and was charged for the whole year. I called and spoke with Yvette she said this would be canceled for me. I cannot afford this! I thought I was going to be charged $7.99! I need this canceled immediately and my money refunded!
I am sorry for any confusion, we did give you three options to choose how to print out your document. Our records indicate that you selected the 1 Year Pro License which did state that it was $7.99/month prepaid for 1 year. I also see that when you called in on Feb 26/19 we did refund this charge for you as well. Refunds do take up to 10 days to go back into your account.
Regards,
Cynthia Manager Customer Support
Nancy Has Earned 3 Votes
Nancy M.'s review of LawDepot earned 3 Very Helpful votes
Hello Nancy,
I am sorry for any confusion, we did give you three options to choose how to print out your document. Our records indicate that you selected the 1 Year Pro License which did state that it was $7.99/month prepaid for 1 year. I also see that when you called in on Feb 26/19 we did refund this charge for you as well. Refunds do take up to 10 days to go back into your account.
Regards,
Cynthia Manager Customer Support