I have had many problems with fed x... I do alot of ordering on walmart.com. I finally got fed up with the BS with fed x.And contacted walmart.com with my issues including fed x sending me a tracking # that didnt have enough numbers. Though it was not walmart. Coms error. They credited my acct. Sent me a gift card for my inconvienience and said they would deal with fed x.And in the future should I have other issues to contact them.And they will resolve it. You go Walmart. Com... excellent customer service!