Ordered two prints from this rip off company; 1 8x8 acrylic and 1 12x16 canvas; box delivered open - only the acrylic was in the box and the quality was horrible. I could have done a better job myself. The 12 x 16 canvas was missing. Called the company, no human whatsoever; after you listen to bad muzak for 10 minutes, it states to call back later and hangs up on you. Email was no better; the response was a form letter response not addressing the situation whatsoever. You would assume they would say OMG let me get another to you asap. NOOOOO!
So now I am out the funds, have no 12x16 print (which was a birthday present mind you). Don't know who to blame for the opened package as this company goes thru USPS and then UPS, Calling UPS to have them try to locate the print is almost as much a joke as dealing with this company. If you have $$$ to burn and don't care if you ever receive the goods, by all means, place your order. I WILL NEVER USE THIS RIP OFF CO AGAIN!
Dear Nancy,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasdiscount.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasDiscount-Team