Nancy T.

My deceased husband purchased a gift certificate for a clay masque which I found after his passing. I called Lovely Skin to redeem and explained the situation including that it was expired. The reception told me no problem and I booked an appointment for several months in the future since I had a class reunion coming up and wanted to look my best. When I arrived the reception treated me like trash and stated that they would not honor the gift. I asked to speak to Office Manager, she was no help because whoever took the call did not leave notes. I called ahead to ensure my gift certificate was good only to discover they care very little about people. I was hurt and felt like I had been kicked in the face. VERY RUDE people.