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I used the product during the free trial and did not find it helped at all. November 1,2022, I cancelled and was assured that my credit card would not be charged any more. Looking through my (almost) yearend credit card statement, I discovered I had been charged ongoing $16.03/month. I called them and they told me that I had omitted specifying that I wanted the 'newsletter' cancelled, not just the supplement. I said that is so sneaky, who would want a newsletter for a product that didn't work for them? It shows right on my online account that I cancelled Nov 2022 and now had now active subscriptions. Why am I being charged? I had been told I would NOT be charged any further. The woman said again I must have misunderstood. I got sucked in big time. I hope no one else does. This was a huge waste of time and money.
Products used:
back pain supplement
Great products all in one plane and THANK YOU for the gift certificate after my last BIG order;-)
Nancy V.'s review of LoseTheBackPain earned a Very Helpful vote
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Hello Nancy,
I would love to look into this issue. What is your first and last name or the email address for you so that I can find your account?
Thanks,
Steve HBI-Staff