Nan M.

Ordered shoes in November for my daughter. It is January and the shoes still have yet to arrive. Don't think they ever wills. No costumer number is valid or works. On-line chat help doesn't work. You send an email to company and wait a day for a response if you're lucky. Items get shipped from China. Help is close to non-existent with this company. Tried to cancel order. According to company, I have to wait for the order to come and pay to return the item or refuse the package from the carrier. The company will only refund the item once they get the item back and they deem the item is in good condition. This company is a joke. Just stay away. It has been nothing but trouble since I ordered from them.