Ordered dress on April 4th and had to pay extra shipping cost of $81.00 to get it here in two weeks. Also paid extra to get it to a customized size. When it finally came in it was nothing like the picture it was not exceptable not version of what i ordered. It was so bad it was loose in all the wrong places. I was so angry and upset i was not wearing it to prom! Enraged i sent an email to them explaining why i was so upset and wanted refund they got back to me two days later saying they would get back to me after the weekend cause they were on holiday. They ask me again send sizes throw l email first, heard from them once. No Refund no no email.