Natalie R.

Just received my order from the White Company...
Having never ordered from this company before I was very concerned it would take ages to receive the order as I placed it BEFORE ( sily me) I checked out the ( mostly bad) reviews.
When I tried to contact them to ask about the ETA for the delivery I couldn't reach anyone at all.
Never heard from anyone so I was flying solo.
The order actually arrived really quickly, however, the packaging was sloppily put together with a stark white linen jacket's plastic covering stuck into the adhesive on the Purolator packaging, & when I managed to pry it out of the plastic there were a few dark stains, albeit faint ones, on the jacket.
Still, for a $300 CDN jacket I expected the white glove treatment ( come on, they are the WHITE COMPANY after all!).
The 2 mint hand washes I ordered smell amazing, however, once again really poorly packaged... actually not packaged at all -- No plastic wrap on the dispenser pump & one of the bottle's tops was actually broken right off & there was about 1/6 of the liquid soap missing & had leaked onto one of the plastic covers of the blouse that I ordered... sheesh, I don't know how a company can package things so poorly. At least most of the items were on sale, but still zero excuse.
Even though I like the look of the clothes & they fit fairly well & I LOVE that mint wash I just don't think I can order again unless their attention to detail improves A LOT.