Nataliya M.

In three days, it will be a month since I made a purchase from Everlane and my 2 jeans still haven't been delivered to my home in Australia. The tracking info isn't being updated and for almost 2 weeks has stayed the same. My husband purchased perfume from New York last week and it arrived yesterday. I tried calling. I tried texting. I'm apparently on waitlist since they have large volume of inquiries. Unless the jeans take my breath away, I will think twice ordering from Everlane. The least they could have done was provide best tracking system. Is that too much to ask for $245 dollar jeans (2 pair)? Another annoyance was they asked for my email and promised to send 10% coupon. Nothing arrived in my email and I even checked spam. So I signed up again, thinking it was me... still nothing. I'm disappointed in Everlane!