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Paying $13 for "expedited shipping" on an in stock item that takes 3 to 4 weeks to get to the destination is unacceptable. Especially for a gift. I see from research after my purchase that I am not the only customer to experience this. The completely inoperable "24/7 live chat" is a joke to make this look like a responsive company. This was my first and will be my last purchase from NewChic. Buyers Beware!
Desired the item I purchased for a gift.
Fit the bill for my need
Nate C.'s review of NewChic earned a Very Helpful vote
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Dear Nate C.,
Thank you for choosing Newchic and we apologize for any inconvenience caused.
Usually the package will be delivered on time. But in some rare cases, the delivery may be subject to slight delays due to complicated freight release or customs clearance procedures. These are beyond our control, we hope for your kind understanding.
In order to solve the problem more effectively, please contact us and offer us more details at vipservice@newchic.com
Thank you for your support.
Best regards,
Newchic Team