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In September 2022 I bought a 300 black out upper, came in 2 days. However the great hands at FedEx damaged the product. All was good, BCA sent a return label so I sent it back to them for replacement. They received my upper on 10-5-22 according to the tracking number. So tell me how I can get a new upper in 2 days from ordering but I can not get a replacement item from them and as of today it is 11-2-22. Worst customer service I've ever dealt with in my life. When contacting you kinda get a reply through their web site messaging looks automated, however try and call them. There will be no answer and they sure the heck don't call you back after leaving messages. Bear Creek Arsenal you have failed miserably, your customer service is sub par at best! I'm going to tell everyone I know starting here! I really hope your product is actually good when I one day get to lay hands on it. Bear Creek Arsenal please send me my product! I've paid for it! Read the other reviews people, I didn't believe them because there were so many good ones, man I wish I would have known and taken my money elsewhere!
Sincerely, very unhappy customer
Nathan C.
Order# ************
Tip for consumers:
To believe the stories about there being no CS after sale.
Products used:
Still waiting on the non damaged product.
Nathan C.'s review of Bear Creek Arsenal earned 6 Very Helpful votes
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