It's a bit complicated but... I made a reservation, I gave my credit card info and was charged just the reservation fee. The next day I found the course was not the one we wanted to play, I called Golf Now to change to the other course at the facility. They changed to the correct course at a later time and sent me an email with a confirmation. At 1 minute before their office closed they sent me an email cancelling the reservation stating that the facility could not honor that tee time without giving any reason. This morning my bank account was overdrawn because they charged me the full amount for all 3 players without receiving my authorization. They claim they issued a refund, but you know how banks are... quick to take money out, slow to put it back in. They ( Golf Now) did nothing to compensate me for the overdraft fees or any type of an apology. NEVER AGAIN!