They price items at retail or at best ebay pricing. Unfortunately, the items are not tested or even properly inspected. Even when something goes "on sale", it is still priced way too high for the fact someone didn't want it and donated it to them in the first place. I purchased an item a month ago and have written 3 times requesting status of where it is but only hear crickets. And yet they keep the money... No way to run a business or garner support of the community for donations.