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Jason J.

Contributor Level

Total Points
81

1 Review by Jason

  • Homesdirect 365

7/16/23

Purchased a desk with a 6 week lrad time.
Called before placing the order to be told it would actually be 8 weeks.
Following the purchase this changed instantly to 12 weeks.
At 12 weeks I chased delivery to be told it would be another 3 weeks.
I then followed up again to be told it would be delivered on a set day in two weeks time.
Somebody had to be present to accept the delivery, and the delivery window was all day.
Late morning I received an unapologetic phone call telling me that their van had broken down and delivery would be the following week or week after.
I rang up and the customer service advisor was extremely rude.
Canceled the order, this company is the worst I've ever had the displeasure of dealing with and never actually ended up getting the desk!
Avoid them like the plague and spend your money elsewhere!

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