N G.

I ordered a $120 part from this company for a stove and paid for express shipping and an additional $33. On the day it was suppose to arrive, i received and email stating the part they were going to ship was defective and that another part will be shipped instead. When the delay was addressed, only a partial refund was issued when the entire express shipping cost should have been refunded. When part was finally received it was defective. It was the correct part but one of the ports was milled incorrectly. The only way that was discovered or could be discovered was during installation and no other way. When addressed with company the declined a refund and suggested I sell it to recoup my $120 loss. To be clear, they wanted me to resell a defective part to someone else like they sold to me. This company is obviously corrupt and preys on innocent customers. Do not order anything from this company they will steal your money!