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Let's just be real here, it is run by an Indian gentleman, the favoritism was off the charts, when the system went down or the queue got bad, theyd take everyone out but the fab 5 they liked. I watched the head of the damn call center scream his a$$ off and when the hr lady tried to stop him, he screamed at her. The indian gentleman was there during this and said not a god damn word. The products are cheap discounted jewelry, during performance review i was told, to stop talking to old women who are bored and have nothing to do but spend their money, that's what management thinks of their customers, oh and I was fired for voicing my opinion to my temp agency who employed nothing but ghetto looking people to begin with. So yea, if they treat their call center that bad, the disdain for the customer was "old women who are bored, lonely and have no money" take your business elsewhere to a company who gives a sh*t, because these people are garbage, there's a reason the call center is 98% temps because nobody wants to be screamed at and nobody wants to go into that sh*t show every day.
Tip for consumers:
yea the call center is run by an indian gentleman who cares only for your money. To quote my manager, our clients are "bored lonely old women with nothing but money to burn"
Products used:
none, this is a discount jewelry chain, I worked for them as a temp, I wouldnt let convicts work here, that's how badly this company is run
Nicholas B.'s review of Shop LC earned 3 Very Helpful votes
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Hello, Happy to help more than happy to assist however we will need your contact information. Could you please provide the order details or your contact details to customerservice@shoplc.com, so we can assist you further.