I ordered some art and was hoping to get it by a certain date. They experienced a delay and it was not told to me till I went looking for more information when the art did not show up after a week. While I did not end up getting the Art in the end I was issued a quick refund because of the delays. I have instead gotten some stuff off of amazon that was able to get here in time for what I needed. I may go back to them the customer service once I spoke to a supervisor was great. I only wish I had known sooner there was going to be a delay.