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As others have clearly found cancelling a holiday (which it is impossible to take) is an expensive business with these people. To cut a long story short we have had to cancel and cannot re-book because the cottage we want is not available next year but nevertheless they seem to feel entitled to keep our deposit and to add insult to injury to ignore emails and phone calls (in the unlikely event you can get through) I shall start small claims court proceedings and suggest others do the same. Disgusted.
Tip for consumers:
Don't unless you like being robbed
Products used:
None owing to lockdown
Nick G.'s review of Holidaycottages earned 11 Very Helpful votes
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Empty.
Won't allow you to cancel, won't accept transfer of holiday dates and will hide this information...
No facilities for holiday rental It's cold miserable stuck in middle of 2 main roads very...
