Nicola D.

Yesterday I got some legal advice from a family member that specialises is criminal law, as I previously stated you took payment for 3 advert that you are refusing to refund because of what you say is I breached T&C's but funnily enough can not tell me what exactly I've breached, fortunately for me I screenshot the 3rd advert before submitting it to you with payment which I was able to show her and she said NO T&C's have been broken and also when I spoke to a member of your staff her words were

"I can't see anything wrong with them, I will have to escalate this higher"

So I think we can agree that your T&C's clearly state you can keep the money paid for the add IF T&C's have been breached, IF T&C's have NOT been breached then it is you that is illegally obtaining funds making you a fraudster and considering you tell EVERYONE they have breached T&C's with ABSOLUTELY NO EXPLANATION AS TO HOW shows that it's you breaking the law by breaking the legal agreement that is between the consumer and yourselves.

A decent company would take the time to look at an advert and discuss it with the consumer then put it back up visible to the public once it's established NO T&C's we're breached, not just tell people to basically F off.

You are a disgrace. Like I previously said I've spent about £2700 getting a qualification that is VTCT and insurance so I am able to as a single mum stay off benefits and rent a private house but you scammers think it is ok to take away my livelihood just because you can