Very disappointed. I bought online a microwave and sent it to my parents in Romania as a gift, but after 3 months stopped working. The product was also covered with Service Express (apart from 2 years warranty) but to no use.
They refused to fix it or change it with the reason "the repair is not worth it and the product does not meet the warranty conditions". They didn't even bother to open it to see what is wrong with it. I don't have time to waste on the phone and argue with them (I live in US), and my parents are old.
At my house I have a microwave 12 years old and I cooked food in the wildest conditions, and it is still working. EMag and Daewoo are 250RON richer stealing my money. Service Express is a big joke, you pay extra for nothing.
Very disappointed