I have just cancelled my subscription (within the 14 days) AND not even used the site, they are now trying to tell me that my personality profile cost £130, and because I cancelled and now a 'basic' member, I owe them 50% of something that wasn't explained nor did I agree to! So not only have I paid nearly £60, they now want another £5.
I would give them zero stars if that option was available.
Tip for consumers: Yes, avoid eharmony at all cost...