Nicole F.

I have never experienced a more frustrating process! I have been using QuestionPro for 10 months for my company's satisfaction survey tracking. Things seemed great and very simple to use... until we needed to make some additions to our location listing. This skewed all the results and was a complete disaster. We essentially had to start from scratch with our numerical data. Then... it got even worse. We have had continued technical errors on their side for the last several months. I have been unable to run a report and send the data from the surveys and customer service has been useless. I cannot wait for my contract to end... There are so many other options out there... do not choose QuestionPro if you value your sanity.