Nicole L.

Do not buy from Little Puppies Online, they get their puppies from a puppy mill! Unfortunately I was not informed and really thought they were a legit breeder. I was inexperienced and this was the first dog I ever bought, now that I did my research I would never buy from any pet store ever again.

When we got to Florida Puppies Online in Naples our precious little puppy whose name was Vinnie at the time was waiting for us. The vibe was a little awkward from the employees when we asked to use their restroom and they went in the back to get things ready. We drove an hour and a half to go to this place so all of us needed to use it by the time we went there. We thought it was weird how they went in the back and then came back out to let us use it. I couldn't really see the Puppies and they had them hidden except one who was waiting for someone to see them in a cage.

After I came back out of the restroom we asked questions about the parents of our puppy and the owner really couldn't answer or seem to know much about them. At the time I didn't realize that was a red flag but I did my research and saw that all breeders should have parents on sight and you should be able to see them. I was unaware of this. We ended up getting the puppy and he made us sign an agreement on how we cannot have any refund unless there is a serious genetic disease. I also found this was not something a reputable breeder will do, but I did not know this at the time. Also we were informed that our puppy at 12 weeks had tons of vaccines and shots, he had a rabies shot the same day we got him. We of course thought this was a good thing until we went to Vets and talked to people about him being vaccinated and they all looked at us in shock. Florida Law states that Puppies should not be vaccinated until 16 weeks and that's because they didn't develop their full antibodies yet so it doesn't even work. Usually they do this if they are from another state for travel purposes (merchant info is Little Puppies Online in Mount Vernon, Ohio), or if they are from a puppy mill.

When we took our puppy home and he barely knew how to run in the grass, which we thought was a little strange but cute. Now we realize he was probably kept in horrible conditions to not even know what grass is. Fast forward to that night and he would cough the whole night. As if he was hacking or choking on something. This would keep happening at night so we took him to a Vet. They told us that he had kennel cough and gave him antibiotics, they say dogs usually get this in close contact with other dogs. We contacted the owner because he promised a happy and healthy dog in his contract and in the first week we had health issues. I will give him that he paid for his expenses, however when we told him our concerns about our puppy having future health problems and he asked us what we would like to do. We told him we would think about it and see if he would continue to keep coughing, which he did.

In the refund invoice for his antibiotics that the owner paid for, I saw merchant info that stood out to me. It said Little Puppies Online in Mount Vernon, Ohio. It took me aback how it was a different location than Naples, Florida. I typed in the merchant info and found that they are indeed a puppy mill and are listed in the Horrible Hundred Puppy Mills, and had dogs in cramped, undersized cages. They also had purchased from unliscened breeders so who knows what my puppy is even mixed with and what conditions the parents are in that will be passed on to my poor puppy. My heart broke when I read this because I don't know how any person can keep dogs in these conditions willingly and sleep at night. I've tried to contact the owner and I told him what we found about them and he has done nothing but ignore my family. Since you won't respond to us, I will make it known the true colors of how these people truly are.