Nicole S.

I received an email saying that my order had shipped, which I replied to stating "I didn't place an order, please cancel this." They did not respond and I could not get through on their phone line. A few days later I received an email that my order had shipped. At this point I sent another email (my third since receiving the order notice) and finally got a response that since they had already shipped it that they could not refund "my" order since they don't accept returns. I reviewed my past legitimate orders with them and NOWHERE was I informed that I had signed up for a monthly service. Complete SCAM. Avoid this company at all costs.