Nicole S.

Their website clearly states that they cannot respond to missing inquires until 14 days have expired. I waited the required 14 days and submitted a request to review a missing transaction. The website provided clear instructions regarding what information was needed for them to investigate and said I should hear from them within one business day. Since it was a Saturday, I wasn't expecting a response until Monday at the very earliest. However, Marge resolved my issue to my satisfaction within three hours! Wow! I never would have expected such stellar service in such a prompt manner! Amazing!