My son purchase tickets to Jack Harlow for Nov 6 in Seattle- 6hr drive from our home- they never emailed tickets- he called and after an hour someone finally picked up and said they would send a QR code- that did NOT have ticket information. He never got in concert now I've been holding for an hour trying to get money back! Total scam! We need a class action lawsuit- looks like this happens all the time!
Nina, please tell your son to send us an email with his order number to feedback@eventticketscenter.com and we'll make sure this is taken care of. Thanks