It was supposed to be 5 to 10 days shipping well it took that much time to just process and ship put then another week to get here! I orderes wireless headphones for my step daughter for christmas and I received the box and no headphones or case only the charging cord for the box! It is too late for them to fix it before christmas so I want my monew back but I have sent three emails and not received a damn thing back! This place ships from the state next to mine. Literally one state over and I got the stuff I ordered from China a week earlier!
We're sorry for the inconvenience with the delay with the order, and in getting back to you. This is definitely not the customer experience that we aim for, and we're working on a better Hollar experience. We checked our records, and we do see that our Support Team had issued a refund, and responded to you earlier today (12/09/19). If you have other questions, or concerns, please feel free to let us know in the same email thread.