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I ordered 3 items as a set for a baby gift. I just received an email cancelling 1 item and immediately started a chat, saying I did not want the other 2 matching items. I was told orders could not be modified once placed. But HA had just modified the order! Two different chats ended when HA hanging up on me. I love the quality of HA clothing and it has always been my "go to" vendor for my grandkids and baby gifts, so I was totally shocked to learn how rude HA's staff is! What kind of a company treats its customers this way?
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Part of my three item order was cancelled and the company was rude when I tried to cancel the remaining items.
Nancy C.'s review of Hanna Andersson earned a Very Helpful vote
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