I've been dealing with this agent since the beginning of March and got the appointment only on 17 May through Germany. At first, I doubt as Germany seems giving a low approval rate compare to others, but he then convinced me. I gave him the information that he asked for and pay full in advance then another lady took over the next day and asked the same question. I was confused why the information had not been noted. They told me that the documents will be shared 4-5 days before the appointment which made me annoyed as I would not have much time to review them due to busy work but guess what...they only shared the documents only 2 days before the appointment and that also after many revise. The itinerary was nonsense and also was not matched the flight time, it look all strange and I was nervous as it was all last minute. I asked them to revise the itinerary but they said they can't make changes as it generated automatically. So why should I pay for you if you can't help? I submitted all of them with the hope of luck but finally...my visa application got rejected.
Such a waste of time and money for this agency.