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Last time I ordered from Well.ca, they never actually sent out my package. I was the one that did the foot work to find out what happened. There was an invented shipping number that didn't actually exist (I found out from the shippers). By the time I figured this out, some of the specialty items I ordered were no longer available. Every time I contacted Well.ca, I got a different service person who had no idea what was going on. I just wanted my money refunded. It took about 6 emails until finally someone agreed to do this. Never again.
Tip for consumers:
Very frustrating customer service.
Products used:
Never got my order.
N M.'s review of Well.ca earned 2 Very Helpful votes
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