Bruce W.

I became a member and joined their tour to Costa Rica; where I met the most wonderful and intelligent woman named Ana, that I have ever know in my life. She had such an effect on me that I travelled on 4 different occasions back to Costa Rica to be with her. I just wanted to thank this agency for everything. With the help of their services, I was one of the many satisfied men who have finally found happiness. This company has truly changed my life and I am looking forward to bringing Ana back to the United States.

I made a reservation and at the end of the booking, unfortunately I had a medical emergency. I called to tell them I won't be able to make it. Both Agoda and the hotel agree and inform me that they would do a refund. To my surprise my credit card was still charged in full. I called repeatedly and I'm not getting anywhere. I don't know how far this will lead. However, I need my refund. They need to be checked out throughly because this must be a joke.