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Chef CJ N.

Chicago, United States

Contributor Level

Total Points
80

1 Review by Chef CJ

  • USvitalrecords

9/24/23

U.S. Vital emailed me a number for customer service that is not in service. They then left me a voice-mail and it was an Asian lady talking extremely fast but I was lucky to catch her number and not name. The number is from Colorado somewhere. I leave messages DAILY because I want my money back. VitalChek is who I ended up going through as they are partnered with every state. I'm not sure where U.S. Vital came from but they are taking advantage of everyone in search of their birth certificate. This company needs to be reported. U.S. Vital would be left alone but they have copies of my personal info. Out of $57. They even set up the charge as similar as the real site so it looks legit. Turn around time from the real site wasn't even two weeks. It's been 8 weeks and I still have yet to hear back from U.S. Vital.

Tip for consumers:
They will be reported to the BBB.

Service
Value
Shipping
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Quality

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