Noel B.’s Reviews of GreenMotion & more

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GreenMotion

Car Rental

“Excellent service at an excellent price”

11/24/23

Verified purchase

• Updated review

Appeared at the GM desk in Frankfurt airport, very conveniently located just a few steps from our arrival gate. The paperwork was completely very quickly and efficiently. I had already seen that the rental price, including full insurance, was very competitive.
The car itself was in the basement garage just below the arrivals hall, again extremely convenient - no having to wait for a shuttle bus etc.
The car was new, clean and everything worked perfectly.

Reason I chose this business:

Link from a general booking platform.

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Thank you

Natalie F. – GreenMotion Rep 12/8/23

Hi Noel,

Thank you for your five-star review.

We are delighted that you received excellent service from our Green Motion team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

“Really excellent, but be careful.”

11/1/23

• Previous review

Excellent service, very professional and helpful staff. Superb vehicle for the low rental price. All highly satisfactory.

Unfortunately, I arrived at night in the traffic chaos of Istanbul and was given a vehicle with an empty tank. So I started my vacation with a very nervous search through the mess of motorways around the airport in this totally unknown city, without any navigation, looking for a filling station, all the time expecting to run out of fuel and stop at any moment. I thus ended up miles from the intended route and needed another hour to find my way back again.
The correct drop-off location or address was also not indicated in any of the correspondence or documents. Had to find this out myself before returning.

Were it not for these two problems, I would have given 5 stars. I will definitely use GM again in the future, but next time will take more precautions.

Natalie F. – GreenMotion Rep 11/2/23

Hi Noel,

Thank you for your four-star review.

We are delighted that you wish to rent with Green Motion again in the future and that you received excellent, professional and helpful service from our team. Thank you for your feedback, we will pass it on to our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.