I ordered a bunch of clothes worth $700 dollars. The order was cancelled with no legitatimate reason and I was refunded only a portion of my money. I email them to query and there was no response.
I tried again this last week and again my credit card was debited and an email received with a tracking number. And then a day later I was told that my order had been cancelled and that a part of my money would be refunded. I followed up with an email to query this to their support email address and I have received zero feedback.
I am convinced that these guys are running a scam. Shocking non delivery.
Dear Nonkululeko,
We apologize for the issues you have encountered with your order.
We will always offer our customers returns, refunds and exchanges in line with our policies. Please click here for more details: http://www.twinkledeals.com/warranty-and-return.
We have contacted you about your issue via our Support Center. Please login to your account and reply to us.
We look forward to hearing from you soon,
Twinkledeals Team