I had a free/cheaper app that was SO, SO much better than this! It is completely inconvenient. The texts and call logs just have the phone number instead of having the contacts name already attached, as other apps do. There isn't any real time view of anything as advertised, it takes 24 hours for a text/call to come up. Also, the GPS logs are coordinates! I finally started copying and pasting to maps to make sense out of it. About the only got thing I can say is if you email customer service, they are very prompt in answering most questions.