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I wanted to use this service for a one time ride only. Tried to cancel in October and November. Spoke to a person who said my account would be closed and I would receive a refund for those months. It never got closed. Just spoke to an agent and was told they don't give refunds. I'm going to try again. This company is very friendly when you want a service, but they do a complete about face when you want your money back. I do not recommend this company at all.
Tip for consumers:
It should be clearer on membership policy.
Noor W.'s review of GoGo Grand Parent earned 2 Very Helpful votes
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