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Norma J.

Victoria, Canada

Contributor Level

Total Points
87

1 Review by Norma

  • Go Logo Now

8/13/21

Buyer Beware! I was promised several things up front, signed a contract for a website in 3 weeks. The nightmare began. 3 months later, pressure to pay for extras that were supposed to be included in the total price, 3 teams later and I still don't have a fully functional website. It doesn't even work properly on a phone and not at all on a tablet. I tried researching them online... only thing I could find was through Truelinks Communications. I found an owner on Linked In who is in Pakistan! I finally had it and insisted the website be done by a certain date. They assured me all was done and working fully. I paid final half of bill and asked for the transfer information to send it to another host. I wasn't about to stay with them with such a terrible record at that point. They took a copy of the website and sent a link to me for the host company to transfer the site. Of course, it didn't work. Long story short. Host company gave them permission to put it on their site but even GoLogoNow couldn't get it to work. I reported all this to Paypal who have set up a dispute for a refund. When PayPal notified GoLogoNow, I told them all I want is a fully functioning website that I paid for. I am happy to pay for what I receive. All they had to do was fix it and no refund would be due. Instead, they cut me off and took any access to the site down and nuked everything. I will have to pay someone else and start again. This was to be launched for my business 2 months ago and has had a terrible impact on my health and business. DO NOT GO NEAR THEM! I have a copy of all correspondence, texts and can verify everything I say.

Tip for consumers:
Website is very professional looking with guaranteed 100% satisfaction so it looks great on the outside until you have signed a contract. Ask what additional charges are or are not included in your contract.
Make sure you have everything written specifically in print, and be prepared to walk away if what you are having done isn't finished by the contract deadline.

Products used:
website development

Service
Value
Shipping
Returns
Quality
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Go Logo Now G. – Go Logo Now Rep

Norma, You took all the website credentials, changed the Admin and hosting passwords, and applied a chargeback on the completed project. Furthermore, the company that you are referring to was a Merchant.

Norma Has Earned 7 Votes

Norma J.'s review of Go Logo Now earned 7 Very Helpful votes

Norma hasn’t received any thanks yous.

Norma Has 1 Fan

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Anjula B.
1 Review
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